5. User account management

Forgot my password: How to get a new one?

If you have forgotten your password, please follow these steps for setting a new one:

On the login screen below the fields to enter your username and password there is a "Forgot your password?"  link.



Click the link and enter your email or username. Click on the "Submit" button.



An email will be sent to you with further instructions and a link to create a new password. Follow the link and create a new password. 

Please Contact Support if you need further assistance after completing this procedure.