What if an item I purchased is broken or corrupted?
If you have purchased an item and it does not work as described or is faulty, please contact us at firstname.lastname@example.org and tell us which file you purchased and exactly what the problem has been with the item. The item will be investigated, and if it is found to be faulty or not working as described it will be fixed or a refund will be offered.
Or click on “Broken link” icon
The pop-up will appear